.manager-agent-dialog { position: fixed; inset: auto 24px 84px auto; margin: 0; padding: 0; z-index: 999; width: min(480px, calc(100% - 32px)); max-width: none; height: min(740px, calc(100dvh - 112px)); max-height: none; border: 1px solid #fff; border-radius: 30px; color: var(--ink); background: #fff; box-shadow: 0 28px 90px #365f9038; overflow: hidden; }
.manager-agent-dialog[open] { display: grid; grid-template-rows: auto auto minmax(0, 1fr) auto auto; }
.manager-agent-dialog::backdrop { background: #142d2866; backdrop-filter: blur(4px); }
.manager-agent-dialog.expanded { inset: 0; margin: auto; width: min(1040px, calc(100% - 32px)); height: calc(100dvh - 40px); }
.manager-agent-header { display: flex; align-items: center; justify-content: space-between; gap: 8px; padding: 14px 16px; border-bottom: 1px solid #fff; background: linear-gradient(135deg, #ffffffed, #e4f1fc); }
.manager-agent-header h2 { margin: 0; font-size: 1.05rem; }
.manager-agent-header p { margin: 5px 0 0; font-size: .8rem; color: var(--muted); }
.manager-agent-header .chat-widget-logo { width: 46px; height: 46px; border-radius: 50%; flex: 0 0 46px; background: #e3f2ff; border: 1px solid #fff; overflow: hidden; }
.manager-agent-header .chat-widget-actions { flex-wrap: nowrap; flex-shrink: 0; }
.manager-agent-header .chat-widget-actions button { display: grid; place-items: center; padding: 8px; }
.manager-agent-messages { background: #f3f8fd; }
.manager-agent-actions { display: flex; flex-wrap: wrap; gap: 8px; }
.manager-agent-dialog button { min-height: 44px; padding: 8px 12px; border: 1px solid var(--border-subtle); border-radius: 12px; color: var(--ink); background: var(--surface-soft, #edf5f1); font: inherit; cursor: pointer; }
.manager-agent-dialog button:disabled { opacity: .55; cursor: wait; }
.manager-agent-dialog button:focus-visible, .manager-agent-dialog textarea:focus-visible { outline: 3px solid var(--brand, #228452); outline-offset: 3px; }
.manager-agent-shortcuts { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 8px; padding: 12px 16px; background: #fff; border-bottom: 1px solid var(--border-subtle); }
.manager-agent-shortcuts button { min-width: 0; font-size: .82rem; }
.manager-agent-messages { overflow-y: auto; padding: 4px 16px 16px; min-height: 0; overscroll-behavior: contain; }
.manager-agent-message { padding: 14px; margin: 12px 0; border: 1px solid var(--border-subtle); border-radius: 18px; overflow-wrap: anywhere; background: #fff; min-width: 0; }
.manager-agent-message > strong { font-size: .78rem; color: var(--muted); }
.manager-agent-message p { white-space: pre-wrap; margin: 8px 0 12px; line-height: 1.65; font-size: .9rem; }
.manager-agent-user { background: #3268a6; color: #fff; margin-left: auto; max-width: 85%; width: fit-content; border: 0; border-bottom-right-radius: 5px; }
.manager-agent-user > strong { color: #e6efff; }
.manager-agent-message h3 { font-size: .92rem; margin: 20px 0 10px; }
.manager-agent-group { background: #f0f7ff; }
.manager-agent-exceptions { margin-top: 16px; border-top: 1px solid var(--border-subtle); padding-top: 12px; }
.manager-agent-exceptions > summary { min-height: 44px; line-height: 1.6; font-weight: 650; font-size: .85rem; cursor: pointer; }
.manager-agent-group > button, .manager-agent-draft > button { margin-top: 10px; width: 100%; }
.manager-batch-toolbar { display: flex; align-items: center; flex-wrap: wrap; gap: 8px; }
.manager-batch-toolbar button { min-height: 44px; padding: 10px 14px; border: 1px solid var(--border-control); border-radius: 12px; color: var(--green); background: var(--surface-soft); font: inherit; cursor: pointer; }
.manager-batch-toolbar span { margin-left: auto; color: var(--muted); font-size: .85rem; }
.manager-batch-checks { display: grid; grid-template-columns: minmax(110px, .4fr) minmax(0, 1fr); gap: 8px 12px; margin: 6px 0 12px; padding: 12px; background: #f3f8ff; border-radius: 12px; font-size: .82rem; line-height: 1.6; }
.manager-batch-checks dt { color: var(--muted); }
.manager-batch-checks dd { margin: 0; overflow-wrap: anywhere; }
.manager-batch-dialog { width: min(760px, calc(100% - 24px)); }
.manager-batch-dialog form { display: grid; gap: 16px; }
.manager-batch-ticket { padding: 14px; border: 1px solid var(--border-subtle); border-radius: 14px; margin-bottom: 10px; background: var(--surface, #fff); }
.manager-batch-ticket summary { min-height: 44px; cursor: pointer; line-height: 1.6; overflow-wrap: anywhere; font-weight: 650; }
.manager-batch-ticket label, .manager-batch-consent { display: flex; align-items: flex-start; gap: 10px; padding-block: 12px; line-height: 1.5; }
.manager-batch-ticket input, .manager-batch-consent input { width: 20px; height: 20px; flex: 0 0 20px; accent-color: var(--green); margin-top: 2px; }
.manager-batch-reason { display: grid; gap: 8px; }
.manager-batch-reason textarea { width: 100%; border: 1px solid var(--border-subtle); border-radius: 12px; padding: 12px; font: inherit; color: var(--ink); background: #fff; }
.manager-batch-ticket button { min-height: 44px; padding: 10px; border: 1px solid var(--border-subtle); border-radius: 12px; background: var(--surface-soft); color: var(--ink); }
.manager-agent-ticket { margin-top: 12px; padding: 12px; border: 1px solid var(--border-subtle); border-left: 4px solid #d6a025; border-radius: 12px; }
.manager-agent-ticket > strong, .manager-agent-ticket > small { display: block; margin-bottom: 8px; }
.manager-agent-ticket > small { color: var(--muted); line-height: 1.5; }
.manager-agent-ticket[data-status="needs_info"], .manager-agent-ticket[data-status="rejected"] { border-left-color: #cc4848; }
.manager-agent-ticket[data-status="approved"] { border-left-color: #269461; }
.manager-agent-ticket[data-status="completed"] { border-left-color: #2684d8; }
.manager-agent-draft { margin-top: 12px; padding: 12px; background: var(--surface-soft, #edf5f1); border-radius: 12px; }
.manager-agent-selection { display: flex; align-items: center; justify-content: space-between; gap: 8px; padding: 8px 16px; font-size: .8rem; border-top: 1px solid var(--border-subtle); }
.manager-agent-form { display: flex; gap: 8px; align-items: end; padding: 12px 16px 16px; border-top: 1px solid var(--border-subtle); background: #fff; }
.manager-agent-form label { min-width: 0; flex: 1; }
.manager-agent-form textarea { resize: vertical; max-height: 100px; min-height: 50px; width: 100%; padding: 10px 12px; border: 1px solid var(--border-subtle); border-radius: 12px; font: inherit; background: var(--surface, #fff); color: var(--ink); }
.manager-agent-form button { background: #2d65a3; color: #fff; min-height: 50px; }
.manager-agent-dialog [hidden], .manager-agent-launcher[hidden] { display: none; }
@media (max-width: 560px) {
  .manager-agent-dialog { inset: auto 8px 76px; width: calc(100% - 16px); height: calc(100dvh - 92px); border-radius: 22px; }
  .manager-agent-dialog.expanded { inset: 0; width: calc(100% - 16px); height: calc(100dvh - 24px); }
  .manager-agent-header { padding-inline: 10px; }
  .manager-agent-header h2 { font-size: .85rem; }
  .manager-agent-header p { font-size: .7rem; }
  .manager-agent-header .chat-widget-logo { width: 34px; height: 34px; flex-basis: 34px; }
  .manager-agent-header .chat-widget-actions { gap: 4px; }
  .manager-agent-header { flex-wrap: wrap; }
  .manager-agent-header > .chat-widget-actions { margin-left: auto; }
  .manager-agent-shortcuts { padding: 8px 10px; gap: 6px; }
  .manager-agent-shortcuts button { flex-basis: 110px; }
  .manager-agent-messages { padding-inline: 10px; }
  .manager-agent-user { margin-left: 12px; }
  .manager-agent-ticket .manager-agent-actions button { flex: 1 1 110px; }
  .manager-batch-checks { grid-template-columns: minmax(0, 1fr); gap: 2px; }
  .manager-batch-checks dd { margin-bottom: 8px; }
}
@media (prefers-reduced-transparency: reduce) { .manager-agent-dialog::backdrop { backdrop-filter: none; } }
.manager-conversation-ticket { display: grid; gap: 10px; min-width: 0; padding: 16px 0; border-top: 1px solid var(--border-subtle); }
.manager-conversation-ticket > strong { font-size: .86rem; line-height: 1.65; overflow-wrap: anywhere; }
.manager-conversation-ticket p { margin: 0; }
.manager-conversation-notes { color: var(--muted); font-size: .82rem !important; }
.manager-conversation-select, .manager-conversation-confirm label, .manager-conversation-delete-options label { display: flex; align-items: flex-start; gap: 10px; min-height: 44px; padding: 8px 0; font-size: .86rem; line-height: 1.6; }
.manager-agent-conversation input[type="checkbox"] { flex: 0 0 20px; width: 20px; height: 20px; margin: 3px 0 0; accent-color: var(--brand); }
.manager-conversation-confirm, .manager-conversation-delete-options { display: grid; gap: 12px; min-width: 0; margin-top: 16px; padding: 16px; border: 1px solid var(--border-subtle); border-radius: 16px; background: #fff; }
.manager-conversation-confirm > strong { color: var(--ink); }
.manager-conversation-confirm p { font-size: .8rem; color: var(--muted); margin: 0; }
.manager-agent-conversation button { width: 100%; min-width: 0; overflow-wrap: anywhere; }
.manager-agent-traces { display:flex; flex-wrap:wrap; gap:6px; margin-block:12px 4px; }
.manager-agent-traces span { padding:5px 9px; border:1px solid var(--border-subtle); border-radius:8px; color:var(--muted); background:var(--surface-soft); font-size:.72rem; line-height:1.5; }
.manager-agent-pending { display:flex; align-items:center; gap:12px; color:var(--muted); font-size:.82rem; }
.manager-agent-dots { display:inline-flex; gap:4px; }
.manager-agent-dots i { width:5px; height:5px; border-radius:50%; background:currentColor; animation:manager-agent-wait 1.2s ease-in-out infinite; }
.manager-agent-dots i:nth-child(2) { animation-delay:.15s; }
.manager-agent-dots i:nth-child(3) { animation-delay:.3s; }
.manager-agent-message .markdown-body { white-space:normal; margin-block:10px; }
.manager-agent-message .markdown-body p { white-space:normal; }
.manager-agent-message .markdown-body :last-child { margin-bottom:0; }
.manager-agent-capabilities { margin:0; padding:7px 16px; color:var(--muted); background:var(--surface-soft); border-bottom:1px solid var(--border-subtle); font-size:.72rem; line-height:1.5; }
@keyframes manager-agent-wait { 0%,80%,100% { opacity:.35; transform:translateY(0); } 40% { opacity:1; transform:translateY(-3px); } }
@media (prefers-reduced-motion:reduce) { .manager-agent-dots i { animation:none; opacity:.7; } }